POLICIES


  • FOR A FULL REFUND :
  • Items must be received within 10 days of purchase.
  • Items must be in a new, unworn condition with no alterations or defects.
  • The original sales receipt, original box and all original paperwork.
  • Refunds will be issued only to the original purchaser to the original form of payment.
  • Please allow 5 days for credit to appear on your statement.
  • Return shipping is the responsibility of the customer. Original shipping costs will not be refunded.
  • To initiate your return, call us at 773.9820864  or email euphoriajewelrymiami@gmail.com for a return authorization.
  • Please note that custom order merchandise, items that have been worn or altered in any way or sold on a final sale will not be accepted for return or exchange under most circumstances. If you have an issue with an item in this category, please call us to discuss at 7739820864

 

  • EXCHANGE OR STORE CREDIT :
  • Item must be received within 30 days of purchase.
  • Item must be in new, unworn condition with no alterations or defects.
  • The original sales receipt, original box and all original paperwork.
  • Return shipping is the responsibility of the customer. Original shipping costs will not be refunded. A new shipping charge may apply in the event of an exchange. 
  • To initiate your return or exchange, call us at 7739820864 or email euphoriajewelrymiami@gmail.com for a return authorization.
  • Please note that custom order merchandise, items that have been worn or altered in any way or sold on a final sale will not be accepted for return or exchange under most circumstances. If you have an issue with an item in this category, please call us to discuss at 7739820864